Privacy Policy
Last Updated: June 10, 2026
At NYVERO, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or make a purchase from our website.
This website, https://nyveroaudio.com/, is operated by TINOO LIMITED.
Company Name: TINOO LIMITED
Registered Office Address: UNIT 08, 15/F WITTY COMM BLDG1A-1L TUNG CHOI STREET, KLNHONG KONG
Customer Service Email: support@nyveroaudio.com
By using our website, placing an order, or contacting us, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, create an account, subscribe to updates, or contact us, we may collect the following types of information:
Personal Information
This may include:
- Your name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Customer service communication records
Order and Transaction Information
When you make a purchase, we collect information necessary to process and fulfill your order, including purchased products, order value, delivery details, and payment status.
Payment information may be processed by third-party payment service providers. We do not intentionally store full payment card details on our website.
Technical and Usage Information
When you browse our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referring website
- Date and time of access
- Website usage and interaction data
Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to support website functionality, improve user experience, analyze website traffic, remember preferences, and support marketing or advertising activities where applicable.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process, confirm, and fulfill your orders
- To arrange shipping and delivery
- To provide customer support
- To respond to inquiries, requests, or complaints
- To send order updates and service-related communications
- To improve our website, products, services, and user experience
- To prevent fraud, unauthorized transactions, and security risks
- To comply with legal, tax, accounting, and regulatory obligations
- To enforce our Terms of Service and other website policies
- To send marketing communications where permitted by law or with your consent
We do not sell or rent your personal information to third parties.
3. How We Share Your Information
We may share your information only when necessary for business, legal, or operational purposes, including with:
- Payment processors
- Shipping and logistics providers
- Website hosting and IT service providers
- Customer service and communication tools
- Analytics and marketing service providers
- Fraud prevention and security service providers
- Legal, regulatory, tax, or government authorities where required by law
These third parties are only provided with information necessary to perform their services and are expected to handle personal information securely and lawfully.
4. Data Protection and Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we work to protect your personal information, we cannot guarantee absolute security.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, legal compliance, tax records, fraud prevention, dispute resolution, and enforcement of our agreements.
When personal information is no longer required, we will delete, anonymize, or securely store it in accordance with applicable laws and business requirements.
6. Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your personal information in a portable format
- Opt out of marketing communications
To exercise your rights, please contact us at support@nyveroaudio.com.
We may need to verify your identity before processing certain requests.
7. Marketing Communications
If you subscribe to marketing emails or promotional updates, we may use your email address to send product news, offers, or other marketing content.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email or by contacting us at support@nyveroaudio.com.
Even if you opt out of marketing communications, we may still send you non-marketing emails related to your orders, account, transactions, or customer service inquiries.
8. International Data Transfers
As an online business, we may work with service providers located in different countries. This means your personal information may be transferred to, stored in, or processed in countries outside your country of residence.
Where required, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend that you review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us at support@nyveroaudio.com, and we will take appropriate steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website operations, legal requirements, or data handling practices.
Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes are posted means that you accept the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or how to exercise your privacy rights, please contact us:
NYVERO
Operated by TINOO LIMITED
Registered Office Address: UNIT 08, 15/F WITTY COMM BLDG1A-1L TUNG CHOI STREET, KLNHONG KONG
Website: https://nyveroaudio.com/
Customer Service Email: support@nyveroaudio.com