Terms of Service

Last Updated: June 10, 2026

These Terms of Service govern your access to and use of the NYVERO website, products, services, and any purchases made through https://nyveroaudio.com/.

NYVERO is operated by HONG KONG NUOHANG TECHNOLOGY CO.,LIMITED.

Registered Address: UNIT 08, 15/F WITTY COMM BLDG, 1A-1L TUNG CHOI STREET, KLN, HONG KONG
Customer Service Email: support@nyveroaudio.com

By accessing our website, browsing our products, creating an account, placing an order, or using our services, you agree to be bound by these Terms of Service. If you do not agree to these Terms, please do not use our website.

1. Use of the Website

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

You must not:

Use the website for any fraudulent, unlawful, or unauthorized purpose
Interfere with or disrupt the operation or security of the website
Attempt to gain unauthorized access to any part of the website, server, account, or system
Use automated tools, scraping tools, bots, or similar technologies without our prior written permission
Submit false, misleading, inaccurate, or incomplete information
Violate any applicable laws, regulations, or third-party rights

We reserve the right to suspend or restrict access to the website if we believe that a user has violated these Terms or engaged in harmful activity.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, pricing, availability, and other information on our website.

However, we do not guarantee that all product information, images, descriptions, prices, or website content will always be complete, accurate, current, or error-free.

Product colors, appearance, packaging, and details may vary slightly due to screen settings, product updates, manufacturing changes, or supplier adjustments.

We reserve the right to update, change, correct, or remove product information at any time without prior notice.

3. Orders and Acceptance

All orders placed through our website are subject to acceptance and availability.

After placing an order, you may receive an order confirmation email. This email confirms that we have received your order request, but it does not necessarily mean that your order has been accepted.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

Product unavailability
Incorrect product or pricing information
Suspected fraud or unauthorized payment
Incorrect or incomplete customer information
Shipping restrictions or unsupported delivery destinations
Violation of these Terms of Service
Compliance, legal, payment, or risk-control requirements

If your order is cancelled after payment has been made, we will arrange a refund to the original payment method where applicable.

4. Pricing and Payments

Prices are displayed on the website and may be changed at any time without prior notice.

The final amount payable, including product price, applicable shipping fees, taxes, or other charges where applicable, will be shown at checkout before you complete your order.

By submitting payment information, you confirm that you are authorized to use the selected payment method and that all payment information provided is accurate and complete.

Payment processing may be handled by third-party payment service providers. We are not responsible for payment delays, failures, declined transactions, or additional charges caused by your bank, card issuer, payment provider, or local financial institution.

5. Shipping and Delivery

Shipping options, delivery estimates, and shipping fees will be displayed at checkout where available.

Delivery times are estimates only and may be affected by carrier availability, public holidays, customs procedures, local regulations, remote area limitations, incorrect address information, or other circumstances beyond our reasonable control.

Please review our Shipping Policy for more information about order processing, delivery estimates, tracking, failed delivery, and shipping restrictions.

6. Returns and Exchanges

Returns, exchanges, refunds, and order issues are handled in accordance with our Returns & Exchanges Policy.

Please review the Returns & Exchanges Policy carefully before placing an order.

Customers must contact us before returning any item. Items returned without prior authorization may not be accepted.

7. Customer Information and Account Responsibility

You are responsible for ensuring that all information provided to us is accurate, complete, and up to date, including your name, email address, phone number, billing address, shipping address, and payment details.

If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activities that occur under your account.

We are not responsible for losses, delays, failed delivery, or order issues caused by incorrect, incomplete, or outdated information provided by the customer.

8. Restricted Destinations and Compliance

We may restrict, refuse, cancel, or refund orders where shipping, payment, or sale is not permitted or supported.

This may include destinations restricted by logistics partners, payment processors, applicable laws, sanctions, export controls, or internal risk-control requirements.

If a country or region is not available at checkout, this means we currently do not support shipping to that destination.

9. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, product photos, product descriptions, page layouts, design elements, videos, and other materials, is owned by NYVERO, its operating company, licensors, suppliers, or content providers, unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, display, sell, license, or use any website content for commercial purposes without our prior written permission.

The NYVERO name, logo, and related brand elements may not be used without authorization.

10. Third-Party Links and Services

Our website may contain links to third-party websites, payment services, logistics services, or other third-party tools.

We are not responsible for the content, policies, security, accuracy, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

11. Disclaimer of Warranties

The website and its content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we do not guarantee that the website will be uninterrupted, error-free, secure, or free from viruses or harmful components.

We do not warrant that product descriptions, website content, availability, pricing, delivery estimates, or other information will always be accurate, complete, or current.

Nothing in these Terms is intended to exclude or limit any rights you may have under applicable consumer protection laws.

12. Limitation of Liability

To the fullest extent permitted by applicable law, NYVERO and its operating company shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of the website, products, services, orders, delivery, or these Terms of Service.

This includes, but is not limited to, loss of profits, loss of data, business interruption, loss of goodwill, payment issues, delivery delays, or third-party service failures.

Our total liability for any claim related to an order shall not exceed the amount paid by you for the relevant product or order, except where such limitation is not permitted by law.

13. Indemnification

You agree to indemnify and hold harmless NYVERO, HONG KONG NUOHANG TECHNOLOGY CO.,LIMITED, and their directors, employees, service providers, partners, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from:

Your misuse of the website
Your violation of these Terms of Service
Your violation of applicable laws or regulations
Your infringement of any third-party rights
Any false, inaccurate, or misleading information provided by you

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

Please review our Privacy Policy carefully before using the website or placing an order.

15. Changes to These Terms

We may update, revise, or replace these Terms of Service from time to time.

Any changes will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after any changes are posted means that you accept the updated Terms of Service.

16. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Hong Kong.

Any dispute arising out of or relating to these Terms of Service, the website, products, services, or orders shall be subject to the applicable courts and legal procedures of Hong Kong, unless otherwise required by applicable consumer protection laws.

17. Contact Information

If you have any questions about these Terms of Service, your order, or our website policies, please contact us:

NYVERO
Operated by HONG KONG NUOHANG TECHNOLOGY CO.,LIMITED
Registered Address: UNIT 08, 15/F WITTY COMM BLDG, 1A-1L TUNG CHOI STREET, KLN, HONG KONG
Website: https://nyveroaudio.com/
Customer Service Email: support@nyveroaudio.com